GR Purchasing Standard

 

Please Note:

1.  Consumer/End User - G.R. products must be ordered from your local John Deere dealer.
2.  John Deere Dealer - AT or ATGR in front of a part number means that it must be ordered from the Deere CGI/COMAR order system. All other parts must be ordered direct from G.R. 
3.  All prices are F.O.B. Trussville, AL., freight collect, unless specifically requested otherwise.
4.  All kits include mounting hardware and installation instructions.
5.  The installation times listed in the Price Pages reflect experience in the G.R. Mfg. shop.  Your own shop time will vary! G.R. will not be responsible for different installation times in your shop.
6.  Add 5% for special color.
7.  All prices and specifications are subject to change without notice.

OSHA Compliance

OSHA requires that machines used in Commercial Logging Operations comply with the requirements of OSHA regulation # 1910.266.  Among other things, this regulation requires protective material completely surrounding the operator.  John Deere machines meet this requirement when equipped with the following products from G.R. Manufacturing, Inc.:

1.    Limb Risers (on crawlers)

2.    Rear Screen

3.    Side Screens

4.    Door Screens

5.    Front Screen

OSHA regulation # 1910.266 incorporates ISO 8084:2003. G.R. screens meet the ISO 8084:2003 standard for laboratory testing and performance. The Abstract for this standard states:

"ISO 8840:2003 establishes a laboratory test method and performance requirements for operator protective structures (OPS) on self-propelled forestry machines. It is applicable to mobile forestry machines defined in ISO 6814 engaged in felling, processing, forwarding and skidding. The OPS are designed to provide reasonable protection from objects otherwise able to pierce, such as saplings, branches, broken winch lines and poking hazards in forestry work, but not from small, thrown objects such as chain teeth. Those OPS meeting the performance criteria will not provide complete operator protection under all conceivable circumstances, but are expected to minimize the possibility of operator injury in normal operational situations"

PRODUCT WARRANTY AND RETURN POLICIES

Warranty

All G.R. Manufacturing, Inc. products are warranted to be free of defects in materials or workmanship for a period of 1000 hours of operation or six (6) months from the date of shipment. Any other manufacturer’s product sold as a component of our products is subject to that manufacturer’s warranty, which may be different from this warranty. This warranty does not cover any abuse, misuse or modification of products.

G.R. MANUFACTURING, INC. DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE PRODUCTS, WHETHER EXPRESSED, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

If our product fails to meet the above warranty, you should contact us at 1.800.841.8001 for remedy. We reserve the right to repair or replace the defective product under warranty, as we consider appropriate. Product that we request you to return to us under warranty should be sent freight prepaid. The return must have RGA number (see below). Product that is returned to you under warranty is shipped freight prepaid via appropriate carrier, at our discretion.

We will not be responsible for any incidental or consequential damages resulting from the use of our products. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.

Extra Work Authorization

If there is a problem with the fit or installation of the product that you purchased, you must contact us immediately at 1.800.841.8001 prior to any modifications being made. Failure to do so may result in non-payment of claim. Together we will determine the necessity for you to make modifications to our product. Dealers must provide photos of problem area when requested by G.R. If deemed necessary, an Extra Work Authorization (EWA) will be issued authorizing you to receive a credit from us for the agreed upon amount (Labor rate not to exceed $85/hr). The amount of this credit is intended to compensate you for the labor and materials reasonably expected to correct the problem. You must have received the EWA prior to requesting a credit from us. Scuffs and scratches incurred during shipping will not qualify for EWA. 

Returned Goods

Before returning any product, a Return Goods Authorization (RGA) number must be obtained by contacting us. RGA numbers are valid for 30 days after issuance. The RGA number should be prominently displayed on the shipping label and packing list of the return shipment. A copy of your original packing list or invoice must accompany all returned products. Any products returned without an RGA number, incomplete or with a RGA number over 30 days old, may be refused. Returned goods must be shipped freight prepaid and insured by you.

A 15% restocking charge will be made on all authorized returns that are not due to an error on our part, provided the goods are received in resalable condition. No credit will be given if the goods cannot be reused. Special orders and some specific products as noted are not returnable.

 Shipping

Our terms of sale are F.O.B. shipping point - Trussville, AL. We take normal precautions to insure safe arrival of our product but the responsibility for damage in transit is the carrier’s whether it is visible or concealed damage. It is the dealer’s responsibility to contact the carrier for reimbursement for parts damaged or lost during shipping. Damage should be noted on the Bill of Lading upon receipt of shipment. Replacement parts may be obtained from G.R. at our normal parts price. Freight charges are normally collect to your account with the carrier of your choice. We can ship freight prepaid and add a 10% service charge if you choose.

We value your business and appreciate your cooperation with us on these conditions.

This statement of Warranty and Policies dated June 29, 2010 supersedes all previous statements of Warranty and Policies issued by G.R. Manufacturing.


4800 Commerce Dr. - Trussville - Alabama, 35173 | Telephone: 1-800-841-8001 | 205-655-8001 | Fax 205-655-8005